Frequently Asked Questions
Shipping & Delivery
Yes — every UK order includes free delivery, fully insured and with tracking. There is no minimum spend.
Orders are processed within 1–2 business days, then typically arrive within 7–11 business days after processing. You will receive a tracking link by email as soon as your order has been dispatched.
We email you a tracking link the moment your order has been dispatched. You can also check anytime on our Track Order page.
We currently deliver across the United Kingdom, with free insured delivery on every order.
Sizing & Fit
Curveline | Middlesbrough is designed exclusively for plus sizes — L through 6XL.
Every product page includes a detailed size guide with measurements for L–6XL. Our pieces run true to size; if you are between sizes, we recommend sizing up for a more relaxed fit.
Returns & Refunds
You can return any item within 14 days of delivery for a full refund. See our Refund Policy for full details.
Simply email support@curvelinemiddlesbrough.com with your order number and reason for return, and we will send you step-by-step instructions.
Once we receive and inspect your return, we will email you to confirm. Approved refunds will be returned to your original payment method, typically within 10 business days.
Payments & Security
Yes. Every payment is processed through a secure, SSL-encrypted connection, and we never see or store your card details.
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay.
Orders & Support
We process orders quickly, so we cannot always catch one in time — but email us at support@curvelinemiddlesbrough.com as soon as possible and we will do our very best to help.
Email us anytime at support@curvelinemiddlesbrough.com. One of the lovely members of our small team will get back to you within 24 hours, Monday to Friday.
We are a plus-size boutique built on a simple belief: every woman deserves beautiful clothing in her size — without ever wondering if her size exists.