Last updated: 9 June 2026

Curveline | Middlesbrough operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience. Curveline | Middlesbrough is powered by Shopify, which enables us to provide our services to you.

This Privacy Policy explains how we collect, use and disclose your personal information when you visit, use, make a purchase or otherwise communicate with us.

Please read this Privacy Policy carefully. By using or accessing our website, you acknowledge that you have read and understood how your information is collected, used and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you. We may collect or process the following categories of personal information, depending on how you interact with our website and as permitted by applicable law:

• Contact details, including your name, address, billing address, delivery address, phone number and email address.
• Financial information, including payment card details, transaction details, payment confirmation and other payment information.
• Account information, including your username, password, preferences and settings.
• Transaction information, including items you view, add to your basket, add to your wishlist, purchase, return, exchange or cancel.
• Communications with us, including information you provide when contacting customer support.
• Device information, including your device, browser, network connection, IP address and other unique identifiers.
• Usage information, including how and when you interact with or navigate our website.

Personal Information Sources

We may collect personal information directly from you, automatically through our website, from service providers, from partners or from other third parties.

How We Use Your Personal Information

We may use your personal information to provide, tailor and improve our services, process payments, fulfil orders, manage your account, arrange delivery, process returns and exchanges, provide customer support, send order updates, improve your shopping experience and recommend relevant products.

We may also use your information for marketing and advertising, security and fraud prevention, communicating with you, complying with legal obligations and enforcing our terms and policies.

How We Disclose Personal Information

We may disclose your personal information to Shopify, service providers, payment processors, delivery partners, IT providers, data analytics providers, customer support providers and other third parties who help us operate our business.

We may also disclose information to business and marketing partners, where you have requested or consented to the disclosure, within our corporate group, or where required by law, legal process or business transaction.

Relationship with Shopify

Our website is hosted by Shopify. Shopify may collect and process personal information about your access to and use of our website in order to provide and improve the services. Information submitted through our website may be shared with Shopify and third parties that may be located outside your country of residence.

Third-Party Websites and Links

Our website may contain links to third-party websites or online platforms. If you follow these links, you should review their privacy and security policies. We are not responsible for the privacy, security, accuracy or reliability of third-party websites.

Children’s Data

Our website is not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below and we will take appropriate steps to delete it.

Security and Retention of Your Information

We take reasonable steps to protect your personal information. However, no security method is perfect, and we cannot guarantee absolute security.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide services, comply with legal obligations, resolve disputes or enforce our policies.

Your Rights and Choices

Depending on where you live, you may have rights in relation to your personal information, including the right to access, delete, correct or receive a copy of the personal information we hold about you.

You may also have the right to object to or restrict certain processing, withdraw consent where we rely on consent, and opt out of certain marketing communications.

You can opt out of promotional emails at any time by using the unsubscribe link included in our emails. Even if you opt out, we may still send you non-promotional emails relating to your account or orders.

If you are in the United Kingdom or European Economic Area, you may also have additional rights under applicable data protection laws.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country where you live.

If we transfer your personal information outside the United Kingdom or European Economic Area, we will rely on recognised transfer mechanisms, such as approved contractual clauses or other safeguards permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory or operational reasons. We will post the updated Privacy Policy on this website and update the “Last updated” date.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us at:

Curveline LTD
27 Albert Road
Middlesbrough
TS1 1QD
United Kingdom

Email: support@curvelinemiddlesbrough.com
Website: curvelinemiddlesbrough.com

For the purposes of applicable data protection laws, Curveline LTD is the data controller of your personal information.